Service & Fees
Services we provide

PZCart use E-commerce platform and effective logistics information management system to solve all inconvenience and risk of cross-border shopping.

We don’t sell goods; we are courier of your items. PZCart will purchase items base on the information you provide to lead you buy everything in china without leaving home.

Your satisfaction is our motivation, we devote all our best to provide you best service.

Why Choose PZCart
  • Buy items from any china shipping website.
  • Free inspection service, we will check the basic visual inspection covers quantity, color, size, design and obvious visual defects base on the information you provide.
  • When your product is tested out of the problem, PZCart will negotiate with the seller to replace the goods or a full refund to protect your interes.
  • Free consolidation service at our warehouses to save your international shipping fee. Your items may be repacked if it is send out in same parcel.
  • One stop shopping, you may stay at home or office to wait for PZCart door to door delivery service (No limited weight and minimum amount)
  • Fast response and effective after sale service, 24 hours online customer service.
PZCart charges

There are two payments for every purchase:

  • 1st Payment (paid when you check out shopping cart) = Product Payment = Product price + Domestic shipping fee
  • 2nd Payment (paid when you submit to ship out your parcel) = Parcel Payment = International Shipping Fee + Agent Fee + Customs Clearance Fee+ Home Delivery (optional) + Insurance (optional)
Shipping methods

PZCart provide four different kinds of freight method, you can choose your own freight method base on your scheduled time, freight charge and properties as following:

  • Economy Air:An economical freight method, parcel will delivery to you during 3-5 working days when all your items reached our warehouse.
  • Sensitive Air:Special for those Sensitive items, parcel will delivery to you during 4-6 working days when all your items reached our warehouse.
  • Sea:For high-volume and heavy weight purchases may choose, parcel will delivery to you during 12-14 working days when all your items reached our warehouse.
Shipping Method First 1kg Subsequent 0.5kg Duration (Working Days)
Economy Air S$4.50 S$1.60 3-5
Sensitive Air S$6.50 S$2.50 4-6
Sea S$3.50 S$0.90 (0-30kg) 12-14
S$0.70 (30.01-60kg)
S$0.50 (60.01-160kg)
S$0.30 (>160.01kg)
Agent Fee

PZCart charges agent fee based on different membership.

Agent fee = (Product Price + Domestic shipping fee + International Shipping Fee)*8%

Custom Clearance Fee
PZCart will charge custom clearance fee S$0.98 for every parcel.
GST

GST= (Product Price + Domestic shipping fee + International Shipping Fee)*7%

All sea freight orders will be charged 7% GST.

For air shipment orders, 7% GST applies if an individual order value is more than S$400.

Delivery Fee
Free Delivery Fee.
Chargeable weight
The weight or volumetric weight you see for each order is weighed or measured at their minimum individual package. When you submit to ship out, all the individual orders will be consolidated into one single parcel. There will be extra weight incurred by the packaging material or extra space occupied due to the small gaps between items, and the standardized packaging to meet the shipment requirements. Normally the final chargeable weight is around 1.1 times the sum of the heavier of each order’s actual weight or volumetric weight.
Volumetric weight

The cost of transporting a shipment can be affected by the amount of space that it occupies, rather than the actual weight. This is the volumetric (or dimensional) weight.

volumetric weight (kg) = length x height x width (cm)/ 6,000